Our interdisciplinary team may have diverse backgrounds, but we share a common trait – We embrace the opportunity to make a meaningful difference in every engagement. 

Do you want to make an impact? Please submit your resume to humanresources@bpiohio.com.

Full Job Description

Are you a technical problem solver? Your future ought to be here, in IT! Team up with BPI Information Systems to be part of the rapid growth in network engineering and cybersecurity. We provide work/life balance, health benefits, vision, and dental benefits, 401K with match, and continuing education. We guarantee a nurturing, collaborative, and motivating work environment. At BPI you will make an impact on the world by helping clients solve complex infrastructure and security problems every day!

BPI Information Systems Managed Services (BMS) deliver proactive services that keep our client’s network up and running. BMS offers 24×7 continuous remote measuring, managing, and monitoring of client’s network. The Managed Services department delivers services, such as network, application, infrastructure, and security support.

Entry Level are encouraged to apply.

Duties/Responsibilities:

  • Provides technical support to our clients.
  • Maintains knowledge of trends and developments in technology.
  • Manage IT infrastructure.
  • Manage user access accounts on client’s systems.
  • Provide help desk services.

Skill/Abilities:

  • Excellent written and verbal communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Thorough understanding of business computing technology, software, and hardware.
  • Proficient with Microsoft Office Suite, Active Directory, Office 365, Remote Monitoring Tools, Backup Technologies, VMWare/HperV, and VPN.
  • Proficient with or able to quickly learn software and applications used in our organization.
  • Ability to remain calm under pressure in order to provide our client’s with rapid response times.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to be an effective phone communicator and listener.
  • Ability to work in person in our office.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Brecksville, OH 44141: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor’s (Preferred)

Experience:

  • Computer networking: 2 years (Preferred)

Work Location: One location

BPI Information Systems is an equal opportunity employer.